Customer Success Manager (D&I - South Korea)

Planet designs, builds, and operates the largest constellation of imaging satellites in history, delivering an unprecedented dataset via a cloud-based platform to commercial, environmental, and humanitarian organisations worldwide. As Customer Success Manager for South Korea, you'll manage and expand relationships with strategic military and governmental agencies, acting as the main point of contact throughout the contract lifecycle and helping customers integrate Planet's imagery and geospatial solutions into their workflows. What you'll do: - Act as lead point of contact for high-stakes military and governmental agencies - Guide customers integrating Planet data into geospatial workflows for border security, disaster response, and urban planning - Navigate South Korean interagency relationships and identify key stakeholders - Own the renewal process and identify growth opportunities within accounts What you'll need: - 4+ years working directly with South Korean Defence Forces or Federal Government agencies - Understanding of GIS, remote sensing, or satellite imagery applications - Excellent verbal and written communication skills in Korean - Professional working proficiency in English