Senior Client Support Specialist

Dynamic BPO company connecting talent with top-tier US clients in construction and roofing. 5+ years BPO experience, 2+ years as SME/Assistant Coach/Team Lead. Excellent English communication and multitasking. Strong customer service background. Knowledge of pulling and presenting reports. Appointment setting experience preferred. Willing to work graveyard shift. Competitive pay with HMO, loyalty fund, annual paid leaves, performance incentives.