Strategic Account Executive - Singapore

Lead ElevenLabs' most important customer relationships across North Asia and Singapore as founding Strategic Account Executive. Own focused portfolio driving net-new business and expansion inside complex enterprise organizations. Build multi-threaded executive relationships and position yourself as trusted advisor to senior stakeholders navigating transformation across customer experience, product, operations. This is not transactional. You'll architect custom solutions combining technology and services, collaborate cross-functionally delivering measurable outcomes, bring field intelligence to product roadmap. The region is early-stage—you're not executing a playbook, you're writing it. Responsibilities: Own and grow focused strategic account portfolio across North Asia and Singapore, driving net-new and expansion. Develop and execute multi-year account strategies across business units, geographies, and use cases—FSI, technology, e-commerce, government-linked corporations. Identify, scope, close large complex deals (multi-product, multi-region, custom solutions) including in-country data residency and private deployment. Build deep multi-threaded relationships across executive, product, engineering, business stakeholders—navigating HQ and regional structures. Act as strategic advisor educating on emerging AI voice trends and shaping customers' long-term AI roadmap. Partner cross-functionally with Solutions Engineering, Customer Success, FDE. Translate bespoke deal patterns into repeatable frameworks, offerings, product insights. Feed field learnings into product roadmap and sales playbook. Drive creative outbound strategies: executive briefings, onsites, regional events, relationship-based approaches. Required: 6–10+ years quota-carrying experience focused on strategic or enterprise accounts in North Asia and Singapore. Proven track record closing and expanding seven-figure+ deals within named accounts. Large North Asia enterprise experience strongly preferred. Leading complex multi-threaded sales cycles across large regional organizations with layered approvals. Proven land-and-expand motion and long-term account growth. Scoping consultative custom deals beyond standard SKUs. Technical fluency engaging product and engineering on APIs, integrations, architecture, data security. Executive presence influencing C-suite stakeholders in English and Mandarin settings. Track record translating customer needs into product feedback and roadmap influence. Creative self-driven outbound approach, high-growth ambiguous environment comfort. Regular travel willingness for customer engagements. Bias toward action, ownership, AI in workflows. English and Mandarin fluency (written/spoken) required; additional regional language a strong plus. Singapore residence required. Benefits: Innovative culture, growth paths, learning & development stipend, social travel stipend, annual company offsite, co-working monthly stipend.