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Solutions Consultant - Malaysia

Immersive Labs • Sales

About this role

Showcase the value of the Immersive One platform and secure technical wins across METNA & APAC region from Malaysia. At Immersive Labs, we're positioned to future-proof organizations against any cyber challenge through Immersive One—the leading cyber resilience solution. Immersive is the cyber proving ground for the AI enterprise. Through Immersive One, organizations test whether people, AI-enabled workflows, cyber teams, agents, and leaders can perform securely under realistic pressure, then turn performance into evidence for improvement, benchmarking, and readiness. Trusted by 30%+ of Fortune 100 and ranked #1 in Forrester Wave™ 2026. We help world's biggest brands (Citi, Pfizer, Humana, HSBC) protect revenues and brand reputations. Founded 2017, we've grown to 300+ employees globally, announced 180M+ funding, and voted Best place to work multiple times. The Scale Team operates at high velocity serving large customer volumes through fast, repeatable, digitally-led motion. As Solutions Consultant on Scale Team, you'll own technical pre-sales and first two months onboarding across many accounts. Deliver one-to-many enablement getting customers to value quickly and supporting migration to Immersive One Core platform. Key responsibilities: Deliver product demonstrations based on sales qualification, tailored to prospect use case. Rank solution fit (Green/Yellow/Red/NA) to steer sales investment. Set up and run in-platform free trials with coaching. Answer technical questions and flag blockers. Maintain platform and competitor knowledge. Run kick-off sessions and contained onboarding within two-month window. Provide light-touch integration guidance. Run check-in and coaching sessions. Deliver one-to-many activities (webinars, workshops, bootcamps). Support phased migration to Immersive One Core. Partner closely with Inside Sales and Customer Operations. Required: 2+ years sales engineering, solutions consulting, technical onboarding, or technical customer-facing role in SaaS or cybersecurity. Comfortable working at high volume and pace. Confident presenter to technical and non-technical audiences. Quick qualification and prioritization ability. Clear communication of technical concepts. Proficiency in IT fundamentals (hardware/software, databases, networking, security, development). Knowledge of information security concepts, compliance, standards. Preferred: Onboarding, enablement, or one-to-many session delivery at scale. Product-led growth (PLG) or digitally-led customer motion familiarity. Windows & Linux operating systems, security tools (IDS, firewalls, anti-malware, SIEM), public cloud environments experience. Benefits: 25 days annual leave + 2 volunteering days + birthday half day, enhanced parental leave, mindfulness groups, critical illness cover, career development through platform, 'Learn Anything' fund, share options, recognition & rewards, flexible working options, sociable team with monthly socials and sports clubs, bi-annual in-person EMEA HQ meetings.
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