Senior Strategic Account Executive - Asia

Senior Strategic Account Executive - Rest of Asia at Twilio Twilio is revolutionizing communications with innovative solutions serving hundreds of thousands of businesses. We're a remote-first company with a vibrant, globally distributed team. About the Role Reporting to Senior Manager Strategic Account Rest of Asia, you'll manage relationships with some of Twilio's largest Communications platform customers consuming messaging, voice and email services. You'll be directly responsible for protecting and growing Twilio's communications business across assigned customers. Your Focus: - Managing high-growth technology, retail, eCommerce, insurance and fintech companies - Driving analytical and consultative sales cycles (upsell and cross-sell) - Large-scale, globally competitive, compliance-heavy use cases - Building deep partnerships across product, finance, support, operations - Cross-functional team collaboration - Strong revenue, gross margin, gross profit delivery Responsibilities: - Manage and expand most important customer accounts - Develop and execute account strategy for revenue/margin results - Partner across Twilio to identify new revenue opportunities - Serve on cross-functional teams with product, finance, support, services - Run disciplined forecasts and achieve goals - Conduct highly consultative sales with largest customers - Deep discovery, listening to needs, championing customer perspectives Requirements: - 10+ years major account or strategic sales managing quantitative, analytical products - Experience supporting South East Asia or South Asia territories - Relationship management, cross-sells, upsells, solutions consulting - Comfortable with business and technical leaders - Analytical account development strategy using data - Track record managing forecasts and financial models (MEDDPICC) - Entrepreneurial mindset - Proven revenue & gross profit delivery with large-scale enterprise Asia customers - Excellent communication skills - Bachelor's degree or equivalent Desired: - CDP & CPaaS experience - SaaS/CPaaS/CDP solution selling to technical and business audiences - Customer experience business model understanding - High tech South East Asia enterprise experience Travel: ~30% to connect with customers and team Location: Remote, based in Singapore