Senior Key Account Executive - Japanese speaker - SMB

Manage a strategic book of business and drive new-logo acquisition for Tripadvisor's hotel solutions across Singapore and Japan. This hybrid role balances customer retention and new business development with a consultative sales approach. You'll work with existing hotel company clients using business subscriptions and advertising solutions, expand relationships through cross-sell/upsell, manage whitespace opportunities in your territory, achieve and exceed quarterly revenue targets, and serve as the key communication link between customers and internal teams. Key responsibilities: Book of business management and retention, territory and pipeline management, cross-sell and upsell strategy, new customer acquisition in greenfield markets, customer relationship expansion, sales target achievement, and internal coordination on customer issues. Required: 3+ years sales experience with end-to-end sales cycle ownership. Ability to use AI tools to improve efficiency. Global-first mindset and self-starter mentality. Bachelor's degree. Bi-lingual fluency in Japanese and English. Excellent negotiation and closing skills. CRM experience (Salesforce/HubSpot). Territory and pipeline management experience. Coachability and dedication to self-improvement. Tripadvisor offers flexible work, competitive salary with performance bonuses, development programs, health insurance, wellness benefits, paid time off, and employee assistance programs.