Ops Coordinator, Asia

Support Enveritas' operations in Asia as Ops Coordinator based in Indonesia, focusing on Indonesian programme (coffee and cacao)—largest and most complex in region—while providing data quality and analytical support to other Asian origins (India, China, Laos, PNG, Timor-Leste). Enveritas builds solutions for smallholder coffee farmers currently beyond reach of existing sustainability certification/verification approaches. We've developed rigorous, scalable, transparent verification method working in "underserved space." This verification backbone Responsible Sourcing platform helps companies meet sustainability targets by investing in areas needing it most. Manage, analyze, clean data on real-time basis, provide feedback to field teams, collaborate with Enveritas global team members from varied backgrounds. Position is fully remote in Indonesia with ability to travel domestically to coffee/cacao-producing regions and occasionally to other region countries. Key responsibilities: Monitor daily data collection quality, communicate issues to Field Coordinators. Manage and supervise Quality Control Officers (QCOs), review daily QC reports. Follow up with Field Coordinators to correct rejected surveys, monitor completed surveys, check for bad data. Support close-out and data finalization with contextual regional insights. Manage backcheck survey process. Support survey collection delivery in Indonesia. Support list-based verification coordination. Test and help design Data Quality tools and survey questionnaires. Collaborate on Data Quality protocols. Prepare and share regular analysis and collection progress statistics. Contribute to analysis projects and stakeholder presentations. Help surface trends and insights enabling supply chain actors to make data-driven sourcing decisions. Support Country Lead managing coffee/cacao stakeholder relationships, build local connections. Help communicate findings clearly to stakeholders in Bahasa Indonesia and English. Develop deep expertise in Indonesian sustainability issues. Support Field Coordinators and enumerators onboarding and training. Required: Experience with data and working across teams. Indonesia-based. 1-2 years managing and conducting quantitative/qualitative research with strong data quality management knowledge highly desirable. Bachelor's degree in development studies, economics, business, statistics, plant science, forestry. Strong computer skills—Microsoft Office, Google Docs, quantitative data collection software/platforms. Excellent Bahasa Indonesia verbal and written proficiency, strong working English proficiency. Comfortable collaborating across timezones with global team. Willingness to travel to coffee/cacao-producing regions across Indonesia.